Name: DiGrace Hoiland
Major at Baruch College: Computer Information Systems, Master of Public Administration
Graduation Year: BBA 2000, MPA 2017 
School within Baruch College: Zicklin School of Business, Marxe School of Public and International Affairs 

Company and Title: Trailblazer   

1.Tell us about your organization and your role there.

I am currently contributing as an expert for Snorkel AI writing original questions to create comprehensive benchmarks for AI Large Language models LLMs, helping to decrease machine misunderstandings, block biases, and reduce risk  for public administration, literature and law topics. Since 2020, I have worked as a Case Investigator and Lexis Nexis Search Specialist for NYS Contact Tracing Initiative to help save lives during the pandemic, stop the spread of COVID-19 by investigating cases and contacts, deal directly with individuals, implementing quarantines and isolations as applicable. My work contributed to epidemiological strategies that help safeguard public health

2. What made you interested in education and what drives you in your current profession?

Writing is a crucial communications tool; I love writing, and I love to help save lives. I have always worked to combine these two passions whenever possible. I focused on traffic safety, wherein I wrote my thesis on the Following Too Closely Law (VTL 1129), aka tailgating, which causes 40% of vehicle accidents. In 2020, I humbly contributed my troubleshooting skills to serve as Lexis Nexis Search Specialist and Case Investigator for the NYS Contact Tracing Initiative to help save lives through the pandemic. 

3. What were some unique challenges you faced throughout your professional career and how did you overcome them?

In 1977, I applied to be a volunteer firefighter but was rejected solely based on my gender. I was faced with proving that women can do the firefighting job, not an easy challenge, but after courts mandated that I be permitted to take all exams, I passed all NYS and NYC required written and physical exams and served as a female firefighter prior to 1980, leading the way for women to serve as firefighters thereafter. In 2020, I had to leave the NYS Unemployment Project, although crucial for the public’s survival, to focus on helping NYS Contact Tracing as a case investigator, as I hoped that it could help save more lives, my choice was not easy, so I worked 3 months for both efforts tirelessly.

4. How was your experience at Baruch? How did Baruch impact your life and career?

Baruch was instrumental in enhancing my problem-solving skills and inspirational in my personal and professional growth. As a 2000 graduate of the Zicklin School of Business with a BBA in Computer Information Systems and later earning my MPA from the Marxe School of Public and International Affairs in 2017, I gained invaluable skills and experiences that helped shape my career and life. The manifold community, incredible professors, and enriching environment at Baruch prepared me for challenges that I faced and will continue to see in my future.

5. What is one of your favorite memories you have from your time at Baruch? 

I have countless cherished memories from my time at Baruch, from the friendships I built with fellow students to the invaluable mentorship I received from my professors. Baruch provided me with incredible opportunities for learning and personal development, but Baruch also provided endless help for me to practice being a great team player and leader. I thank each teamand I am grateful for everything I gained during my time at Baruch College.

6. What advice would you give to current Baruch students and alumni about working in the field of your profession?  

Follow your heart and pursue work that you love. Passion and dedication will take you far, no matter what field you choose. Also, never be afraid to break barriers—whether it is proving that women can serve as firefighters or advocating for policy changes to improve public safety or serving your community as a hard-working individual.  Hard work, resilience, and a desire to help others will always open doors.

7. How can people contact you?